Team Managers

Team Managers, please refer to new Team Manager Guide located here.

We are exceedingly grateful to the Team Manager volunteers who perform team-specific responsibilities, uphold the values of HP Soccer Academy, arrange fun, bonding activities for the players and communicate with coaches and parents to ensure that players have the best experience possible during their time at HPSA.  There is one team manager, and possibly one assistant team manager, per division within an age group.  They are your first point of contact with questions or concerns regarding the team or club and are trained to handle a variety of questions and circumstances.

Responsibilities of a Team Manager include:

  • Game liaison (game report, ID cards, referee fees, posting final score)
  • Team liaison (uniforms, policy questions, parent input, supplemental communication).
  • Direct team parents to check their game schedules, manage attendance, and communicate in the team chat on their HPSA  app.

Team managers are the first to be made aware of practice and game schedule changes.  HPSA waits 24 hours after schedules are posted for league and tournament directors to revise schedules due to reschedule requests and game conflicts.  Following the 24-hour wait period, HPSA  informs parents of the latest team updates.

HPSA has a Club Administrator who handles all registrations, and therefore team managers do not register players or teams with leagues or tournaments.HPSA registers players and teams.  Likewise, at HPSA, only the HPSA Club Administrator communicates with leagues.  The leagues process over 300 teams, and therefore have requested to have one point of contact with the club.

Chain of Communication Policy

We take seriously the method by which concerns and complaints are handled within HPSA.  As stated above, Team Managers are parents’ first line of communication, and their communication with a coach or club administrator may lead to a meeting with the parent.  HPSA maintains strict adherence to upholding the Chain of Communication to protect parents from letting their emotions cloud their judgement.  If a parent is not satisfied with the result of the meeting with the coach or administrator, the coach or administrator would involve the Director of Coaching, who might involve the Club Director later if the issue continues to escalate.


Chain of Communication

1. Parents
2. TM
3. Coach
4. Admin/DOC
5. Club Leadership

Disciplinary Steps 

HPSA does not tolerate negative behavior.  Below is the process HPSA enters when parent behavior becomes a problem for a Coach, Team Manager, parent and or player:

  1. Meeting between Club Official, Team Manager and Parent
  2. If necessary, the parent will be asked to stay away from the events.
  3. If the player’s behavior is in question, the parent will be asked to observe their player’s behavior at events.
  4. If the behavior has not changed and/or shows signs of little improvement, the parent and player will be asked to leave HPSA.